/ Jobs

Virtual Assistant at Odixcity Consulting

By dixcoverhub
On June 19, 2025
No Comments

Odixcity Consulting is an International Hr consulting and procurement firm. With expertise in Recruitment & Selection, Performance management, Training & Development, Compensation and benefits as well as Outsourcing of goods and services for organizations.

Applications are invited from interested and qualified candidates to apply for Virtual Assistant at Odixcity Consulting

Virtual Assistant

Full Time | Remote
Required Qualifications: BA/BSC/HND
Location: Lagos| Nigeria.
Category: Customer Care Jobs

Job Description:

We are seeking a highly organized and proactive Virtual Assistant to provide administrative, technical, and creative assistance.
The ideal candidate will be able to manage multiple tasks efficiently, communicate effectively, and work independently.

Responsibilities

Manage emails and correspondence.
Schedule appointments and manage calendars.
Conduct research and compile data.
Prepare reports and presentations.
Manage social media accounts.

Qualifications and Requirements:

Proven experience as a Virtual Assistant.
Excellent organisational and time management skills.
Strong written and verbal communications.
Proficiency in Microsoft Office Suite and Google Workspace.
Experience with social media platforms.
Ability to work independently and remotely.
High-speed internet and a reliable computer.

Preferred Skills:

Experience with project management tools (e.g, Asana, Trello).
Experience with CRM software.
Graphic design skills.
Experience with content creation.

Salary: N400,000 Monthly (non-negotiable).

Call Center Representative

- Full Time | Remote
- Required Qualifications: BA/BSC/HND
- Location: Lagos| Nigeria.
- Category: Customer Care Jobs

Job Description:

We are looking for a friendly, articulate, and customer-focused Call Center Representative to be the voice of our company.
You will be responsible for handling incoming and outgoing calls, resolving customer inquiries, and providing product or service information.

Responsibilities

Answer incoming calls and respond to customer inquiries promptly and professionally.
Make outbound calls to follow up with customers or conduct surveys.
Handle customer complaints or escalate issues when necessary.
Maintain detailed records of customer interactions and transactions.
Provide accurate, valid, and complete information using the right tools and resources.
Meet personal and team call handling goals and quality standards.
Following up on customer inquiries that require additional investigation.
Providing technical support and troubleshooting for customer issues.
Using CRM software to document interactions and track customer information.
Building strong relationships with customers, and addressing customers needs.

Qualifications and Requirements:

Bachelor’s Degree in Business Administration, or a relating field.
Proven customer service experience, ideally in a call center or similar setting.
Excellent verbal communication and listening skills.
Strong problem-solving and conflict resolution abilities.
Ability to work with CRM systems and basic computer tools.
Ability to analyze situations, identify solutions, and take appropriate action to address customer inquiries.
Efficiently handling multiple calls, documenting information, and meeting performance goals.

Salary: N300,000 / Month (non-negotiable).

Deadline: July 31, 2025

Method of Application

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.